Frequently Asked Questions

At Haven on Tucker in Louisville, Kentucky, we empower you with answers to your apartment inquiries. Whether you're considering our cozy one-bedroom, spacious two-bedroom, or generous three-bedroom floor plans, our FAQs page provides the insights you need for a seamless living experience. Get informed today!

  • What do I need to bring with me when applying or touring?

    Please bring a valid photo ID.

  • What are the application and administrative fees?

    The application fee is $70, and the administrative fees is $200.

  • How much is the deposit?

    The security deposit is $0

  • What lease terms are available?

    We offer flexible lease terms ranging from 3 and 15 months.

  • Is renters’ insurance required?

    Yes, renters’ insurance is required.

  • How do I pay rent?

    Rent can be paid online or mail in payments.

  • What is included in the monthly rent?

    Nothing is included in the monthly rent. In addition to base rent we also charge for water, sewer, trash, pest control and renter’s insurance.

  • Do you offer self-guided tours?

    Yes, self-guided tours are available.

  • Is laundry available in-apartment or on-site?

    All apartments include in-unit laundry.

  • What are the parking options?

    We provide surface lot and garage parking.

  • Do you offer corporate leases?

    Yes, corporate leases are available.

  • Do you have a preferred employer program?

    Yes, we offer a preferred employer program for Military, Ford, UPS, Norton Healthcare, JCPS, U of L. 

  • What languages do your team members speak?

    Our team speaks English.

  • Will you run a background check as part of the application process?

    Yes, our background screenings evaluate credit, rental, and criminal history for each applicant over the age of 18 who will reside in the apartment home.

  • What are the income requirements to qualify?

    We require that all applicants provide proof of income of at least 3 times the monthly rental amount. Our leasing team is available to assist with any questions regarding rental criteria and the application process.

  • What is your pet policy?

    We are pet-friendly and allow up to two pets, including dogs and cats, of all breeds, weights, and sizes.

  • Is smoking allowed on the property?

    No, we are a smoke-free community.